top of page
Terms & Conditions
Effective Date: June 8, 2026
Welcome to Calling Ava. By using this application and its AI-powered features, you agree to these Terms & Conditions. If you do not agree with these Terms, please do not use the AI features.
1. Acceptance of Terms
By accessing or using the application, you confirm that you have read, understood, and agreed to these Terms & Conditions and our Privacy Policy.
2. AI-Powered Features
The application includes AI-powered functionality to help generate responses and provide intelligent assistance based on the information you choose to submit.
3. Information You Submit
When using AI features, you may voluntarily provide information such as:
-
Messages or prompts
-
Questions
-
Text content
-
Images or documents (if supported)
-
Other information required to process your request
Please do not submit sensitive personal information unless it is necessary for the requested feature.
4. Sharing of Information
We do not sell, rent, trade, share, or otherwise provide your personal information for marketing or promotional purposes.
We may share limited information with service providers only when necessary to operate Calling Ava, provide requested services, support app functionality, comply with legal obligations, or protect the safety and security of our users and services.
These service providers may include:
-
AI voice/video call service providers (e.g. Anam AI) — to facilitate AI companion call sessions.
-
Cloud hosting, storage, and infrastructure providers (e.g. AWS / AWS CloudFront) — to securely host, deliver, and operate the app.
-
Notification and messaging infrastructure providers (e.g. Google Firebase and SMS delivery providers) — to send push notifications, OTPs, onboarding messages, reminders, missed call alerts, and care-related notifications.
-
Security, monitoring, or analytics service providers — where used, to maintain app performance, detect errors, and protect the service.
-
Law enforcement, regulators, courts, or government authorities — when required by applicable law or legal process.
Service providers are permitted to use information only as necessary to provide services to Calling Ava and are not permitted to use it for their own marketing or promotional purposes.
We do not share, sell, rent, trade, or otherwise provide your mobile phone number, the elder's mobile phone number, mobile information, SMS opt-in data, or messaging consent information to any third parties or affiliates for marketing or promotional purposes.
5. Processing of Your Information
To provide AI-powered functionality, the information you submit may be securely processed by our systems and trusted technology service providers solely for the purpose of generating the requested response.
Information is processed only after you provide your consent.
6. SMS & Text Message Terms
By providing a phone number — either your own or an elder's — and using Calling Ava, you agree to the following SMS terms:
-
You consent to receive one-time passwords (OTP) for account verification and login.
-
You consent to receive call reminders, missed call alerts, and care-related notifications via SMS.
-
When you add an elder's phone number to your profile, you confirm you have the elder's consent for Calling Ava to send them an onboarding SMS containing a link to download the app from the Google Play Store or Apple App Store.
-
Message frequency: Message frequency varies based on your care schedule, account activity, and notification preferences. You may receive multiple messages per day.
-
Message and data rates may apply. Standard SMS and mobile data rates from your carrier may apply to all messages sent or received through this service.
-
No sharing of mobile numbers: Calling Ava will not sell, share, or rent any mobile phone number — including the elder's number — to third parties for marketing or promotional purposes. Phone numbers are used solely to deliver app functionality, OTP verification, onboarding links, and care-related communications.
-
To opt out of non-essential messages, reply STOP to any SMS or contact us at avacalling8@gmail.com.
Note: Opting out of OTP messages will prevent account login.
For help, reply HELP.
7. Purpose of Processing
Your submitted information is used only to:
-
Generate AI-powered responses.
-
Improve the relevance and quality of responses.
-
Process and complete your request.
-
Maintain and improve the reliability of the service.
Note: We do not sell, rent, trade, or otherwise provide your personal information for marketing or promotional purposes.
8. User Responsibilities
You agree not to:
-
Submit unlawful, harmful, abusive, or offensive content.
-
Upload malicious software or harmful code.
-
Violate the privacy or rights of others.
-
Submit content that infringes intellectual property rights.
-
Attempt to misuse or interfere with the application's services.
You remain responsible for all content you submit.
9. AI Response Disclaimer
AI-generated responses are automatically generated and may contain inaccuracies or incomplete information.
They are provided for informational purposes only and should not be relied upon as legal, medical, financial, emergency, or other professional advice.
You should independently verify important information before making decisions.
10. Privacy
Your use of the application is also governed by our Privacy Policy, which explains:
-
What information we collect.
-
How it is collected.
-
How it is used.
-
When it may be shared.
-
Your rights regarding your information.
11. Service Availability
We may modify, suspend, or discontinue any feature of the application, including AI-powered services, at any time for maintenance, security, or operational reasons.
12. Intellectual Property
All content, trademarks, logos, software, and other intellectual property associated with the application remain the property of Calling Ava or its licensors.
You may not reproduce, modify, distribute, or reverse engineer any part of the application except as permitted by law.
13. Limitation of Liability
To the fullest extent permitted by law, Calling Ava is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the application or AI-generated responses.
Your use of the application is at your own risk.
14. Changes to These Terms
We may update these Terms & Conditions from time to time.
The updated version will become effective when published within the application or on our website.
Continued use of the application after changes take effect constitutes your acceptance of the revised Terms.
15. Termination
We may suspend or terminate access to the application if these Terms are violated or if required by applicable law.
16. Governing Law
These Terms & Conditions are governed by the laws applicable in the jurisdiction where Calling Ava is established.
17. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Calling Ava Support
📧 avacalling8@gmail.com
18. Acknowledgement
By continuing to use the AI-powered features of the application, you acknowledge that:
-
You have read and accepted these Terms & Conditions.
-
You consent to the processing of the information you voluntarily submit to provide AI-powered functionality.
-
You understand that your information may be processed by trusted technology service providers as described in our Privacy Policy.
-
You agree to comply with these Terms & Conditions.
© 2026 Gargoyle Sale & Marketing Group, Inc. All Rights Reserved
bottom of page
